Unhandled exception caught

[orion_jb2001]

All of a sudden I get this error message on trying to boot the program

[agw]

What's the error message.

[orion_jb2001]

Is this enough, there is a bit more error data but I can not copy/cut and paste so have to type it out

System,NUllReferenceExceptions: Object reference not set to an instance of object.
at
VirtualRadar.Library.Settings.TileServerSettingsStorage.LoadifFileExists(List"1 results, string fileName, Boolean is Custom)..........

[thetford569]

I am having this same issue as well and it seems that it started after the latest Windows 10 update. I am now unable to start VRS. I have attached a link to a screenshot of the error message:

https://1drv.ms/u/s!Ag_jgNx1a4E0gP3AA53V20Z0s7Hpc64

[thetford569]

Also I tried a re-install and checked my run as administrator settings and I get the same error upon trying to run the program.

Brandon

[orion_jb2001]

Exactly the same scenario here, including re installing.

[thetford569]

Been trying to figure this out and even uninstalled some recent Windows updates but was unable to fix the problem. Then I found this post from July 2018 - viewtopic.php?t=1652

I followed the last post about renaming the Tile Server-Downloads.json to the extension .old and VRS started up just fine. Everything appears to be working. I don't know if this is a long term solution however it got my VRS running again.

Brandon

[agw]

Sorry for the late reply. That issue should be addressed in the upcoming release (hopefully this week).