Unhandled Exception Caught (2.4.2, 3.0.0)

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mw0jni
Posts: 4
Joined: Sun Apr 22, 2018 2:56 pm

Unhandled Exception Caught (2.4.2, 3.0.0)

Post by mw0jni » Sun Jul 15, 2018 2:19 pm

Hi,
i am getting an error message when starting up VRS that appears for me on both 2.4.2 and 3.0.0 Beta causing it to exit. It does this at the point it initialises tile server settings manager. I have attached a screenshot with the full error message as hopefully someone will understand how I can get around it.

Unfortunately the picture won't upload so I have hosted it at - https://ibb.co/bDLzHT

Thanks In Advance
Colin
MW0JNI

agw
Posts: 2146
Joined: Fri Feb 17, 2012 3:20 am

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Post by agw » Sun Jul 15, 2018 8:50 pm

If you open up Windows Explorer and go to:

%localappdata%\VirtualRadar

Then do you have a file there called TileServerSettings-Downloaded.json that's roughly 9KB in size?

Likewise do you have a TileServerSettings-Custom.json file? If so then what's in the -Custom.json file?

mw0jni
Posts: 4
Joined: Sun Apr 22, 2018 2:56 pm

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Post by mw0jni » Wed Jul 18, 2018 7:11 pm

Hi agw,

sorry for the delay in replying. I only have TileServerSettings-Downloaded file in that folder.

Thanks
Colin

agw
Posts: 2146
Joined: Fri Feb 17, 2012 3:20 am

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Post by agw » Mon Jul 23, 2018 8:56 pm

Could you send me the TileServerSettings-Downloaded file from that folder please? The email address is andrew@virtualradarserver.co.uk

mw0jni
Posts: 4
Joined: Sun Apr 22, 2018 2:56 pm

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Post by mw0jni » Thu Jul 26, 2018 10:43 pm

Hi Andrew,

I have sent the file as requested

Regards
Colin

mw0jni
Posts: 4
Joined: Sun Apr 22, 2018 2:56 pm

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Post by mw0jni » Thu Aug 09, 2018 9:50 pm

Hi Andrew,

I have renamed the TileServerSettings-Downloaded file to .old and now it is working fine currently.

Thanks

Colin

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