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Unhandled Exception Caught (2.4.2, 3.0.0)

Posted: Sun Jul 15, 2018 2:19 pm
by mw0jni
Hi,
i am getting an error message when starting up VRS that appears for me on both 2.4.2 and 3.0.0 Beta causing it to exit. It does this at the point it initialises tile server settings manager. I have attached a screenshot with the full error message as hopefully someone will understand how I can get around it.

Unfortunately the picture won't upload so I have hosted it at - https://ibb.co/bDLzHT

Thanks In Advance
Colin
MW0JNI

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Posted: Sun Jul 15, 2018 8:50 pm
by agw
If you open up Windows Explorer and go to:

%localappdata%\VirtualRadar

Then do you have a file there called TileServerSettings-Downloaded.json that's roughly 9KB in size?

Likewise do you have a TileServerSettings-Custom.json file? If so then what's in the -Custom.json file?

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Posted: Wed Jul 18, 2018 7:11 pm
by mw0jni
Hi agw,

sorry for the delay in replying. I only have TileServerSettings-Downloaded file in that folder.

Thanks
Colin

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Posted: Mon Jul 23, 2018 8:56 pm
by agw
Could you send me the TileServerSettings-Downloaded file from that folder please? The email address is andrew@virtualradarserver.co.uk

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Posted: Thu Jul 26, 2018 10:43 pm
by mw0jni
Hi Andrew,

I have sent the file as requested

Regards
Colin

Re: Unhandled Exception Caught (2.4.2, 3.0.0)

Posted: Thu Aug 09, 2018 9:50 pm
by mw0jni
Hi Andrew,

I have renamed the TileServerSettings-Downloaded file to .old and now it is working fine currently.

Thanks

Colin